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COVID-19, remote consultations and the future of doctor-patient interaction
Tuesday 19 Janaury 2021 from 12:00-13:00 CET
The COVID-19 pandemic saw a rapid rise in the use of remote consultations by telephone and video link.
Remote consultations have proved important as a way of supporting non-severe COVID-19 patients, reducing
pressure on inpatient care, and maintaining access to routine services. What can we learn from the rapid
scale up of remote consultations in the first wave? What is the future for remote consultations after the
pandemic? And how might the development of remote consultation infrastructure build greater surge capacity
into systems to help protect from future shocks? Join us in this webinar to learn more about the increase in
remote consultations and the future of doctor-patient interaction.
Erica Richardson, European Observatory on Health Systems and Policies
Dalhia Aissat, Caisse Nationale d'Assurance Maladie (CNAM), France
Dominik von Stillfried, Zentralinstitut für die kassenärztliche Versorgung (Zi), Germany
Patriek Mistiaen, Health Care Knowledge Centre (KCE), Belgium
Matthias Wismar & Dimitra Panteli (European Observatory on Health
Systems and Policies)
This webinar is part of a series of webinars which draws lessons from country experiences based on
Health System Response Monitor (HSRM)
- a joint undertaking with the WHO Regional Office for Europe,
the European Commission and the European Observatory. The COVID-19 HSRM builds on the expertise of the
Health Systems and Policy Monitor network and the WHO Country Offices and the knowledge and work of colleagues
in the Regional Office and DG SANTE who are dealing with the pandemic and supporting countries. The webinar series
is indebted to them all.
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