The Health System Response Monitor (HSRM) has been designed in response to the COVID-19 outbreak to collect and organize up-to-date information on how countries are responding to the crisis. It focuses primarily on the responses of health systems but also captures wider public health initiatives. This is a joint undertaking of the WHO Regional Office for Europe, the European Commission, and the European Observatory on Health Systems and Policies.

Click here for policy recommendations and technical guidance from the WHO Regional Office for Europe on how to strengthen the health systems response to COVID-19 and click here for the EU coronavirus response in the area of public health.

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The COVID-19 Infodemic: Ensuring universal access to credible health information

Tuesday 23 March 2021 from 12:00-13:00 CET

The COVID-19 pandemic has been accompanied by a surge of information, some accurate and some not. Information gaps and a mix of misinformation and malicious disinformation have also led to confusion around the choices we are making to protect ourselves and each other. This can lead to harmful behaviours and erode social cohesion. Improving the management of this ‘infodemic’ is critical for a successful pandemic response. So how do we manage an infodemic? What tools and techniques can we add to our toolkit? Where do we need more research and innovation to strengthen the global response? Join us in this webinar to find out!


Christine Czerniak, World Health Organization (keynote)

Neville Calleja, Ministry of Health, Malta

Anna-Leena Lohiniva, Institute for Health and Welfare, Finland

Ashley Winter, Cabinet Office, UK


Matthias Wismar & Erica Richardson (European Observatory on Health Systems and Policies)

This webinar is part of a series of webinars which draws lessons from country experiences based on the COVID-19 Health System Response Monitor (HSRM) - a joint undertaking with the WHO Regional Office for Europe, the European Commission and the European Observatory. The COVID-19 HSRM builds on the expertise of the Health Systems and Policy Monitor network and the WHO Country Offices and the knowledge and work of colleagues in the Regional Office and DG SANTE who are dealing with the pandemic and supporting countries. The webinar series is indebted to them all.

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