The Health System Response Monitor (HSRM) has been designed in response to the COVID-19 outbreak to collect and organize up-to-date information on how countries are responding to the crisis. It focuses primarily on the responses of health systems but also captures wider public health initiatives. This is a joint undertaking of the WHO Regional Office for Europe, the European Commission, and the European Observatory on Health Systems and Policies.

Click here for policy recommendations and technical guidance from the WHO Regional Office for Europe on how to strengthen the health systems response to COVID-19 and click here for the EU coronavirus response in the area of public health.

Back to webinars overview

COVID-19 Apps and the future of digital technologies

Tuesday 26 Janaury 2021 from 12:00-13:00 CET

Some countries in Europe introduced apps to support contract tracing, which is an essential tool in the prevention of COVID-19 transmission. These apps raised both technical and policy challenges. Technologically, it proved harder than expected to design apps for this purpose. Privacy concerns have also arisen around how data are collected, stored, and used by health professionals and public health services. This has hampered the uptake and utility of apps in contact tracing. It has also pushed countries towards using digital infrastructure provided by Google and Apple. In practice, few countries in Europe got more than one in five residents to download the apps. What can we learn from the experience with COVID-19 apps to improve the utility of digital health technologies? What is the future for digital health technologies after the pandemic? Join us in this webinar to learn more about COVID-19 apps in Europe and the future of digital health technologies.


Nick Fahy, University of Oxford

Alexander Degelsegger-Márquez, Austrian Public Health Institute (GÖG)

Ceri Thompson, European Commission

Clayton Hamilton, World Health Organization Regional Office for Europe


Dimitra Panteli & Erica Richardson (European Observatory on Health Systems and Policies)

This webinar is part of a series of webinars which draws lessons from country experiences based on the COVID-19 Health System Response Monitor (HSRM) - a joint undertaking with the WHO Regional Office for Europe, the European Commission and the European Observatory. The COVID-19 HSRM builds on the expertise of the Health Systems and Policy Monitor network and the WHO Country Offices and the knowledge and work of colleagues in the Regional Office and DG SANTE who are dealing with the pandemic and supporting countries. The webinar series is indebted to them all.

Webinar Recording

Go to recording